Problem solving training

problem solving training

Summer is a great time to relax and see things with new eyes. Maybe questioning our routines as this story is a reminder of:

A young girl stood watching her mother prepare baked fish for dinner. The mother cut off the head and tail of the fish, and placed it in a oven-proof dish.

The girl frowns. «Why do you cut off the head and tail of the fish? I thought you should bake the fish whole?»

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Lean Six Sigma and innovation

Lean Startup Six SigmaThe Lead Lean conference organized by Nordic Business Forum (22nd of January 2018) was an inspiring meeting with talented speakers like Anita Krohn Traaseth, Alex Osterwalder, Dan Toma, Eric Ries & Seth Godin.

A recurring theme during the day was exploitation and exploration. Exploitation is associated with incremental innovations on existing processes, services and products to make the best use of resources. Exploration is about radical innovations such as the development of brand new processes, services and products.

Continuous improvement efforts focus on incremental innovations - improvements to existing processes, products or services. 

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Effective problem solving

LeanSixSigmatraining

Lean Six Sigma helps you reduce costs, improve quality and increase productivity.

By applying the fact-based improvement method Lean Six Sigma, you achieve measurable results. You learn how to improve flow, center processes and reduce variation.

Understanding variation enables you to respond properly to measurement results, reduce and control unwanted variation. It is an important success factor to succeed in a competitive industry.

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Challenge established truths

challenge established truths

 

To me, Lean Six Sigma is about challenging established truths by asking critical questions and require facts. Critical questions enable us to develop and innovate.

Critical questions can be perceived as criticism therefore it is important to focus on the process, not the person. If we ask questions because we are curious and want more knowledge, the chance of being heard is greater.

An established truth within Six Sigma is that six sigma process involves 3.4 errors per million opportunities. It is an established truth that I want to challenge. 

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What is the root cause?

rotårsak

A few weeks ago I was on a job trip, where the return journey did not go according to plan.

The result was a missed air plane, and Hertz received a damaged car in return.

What really happened and what was the root cause?

We visited customers at Meløy, (3 hours drive from the closest airport Bodø). Normally you can drive, but due to a rockslide the road was blocked, and a ferry was the only alternative.

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